Member Resources

Easily schedule appointments, settle charges or access your patient information through the links below. If you can not find what you need never hesitate to reach out!

Self-Scheduling

Virtual Visit

We encourage virtual visits as a convenient, accessible way to receive care. So much of primary care can be done without disrupting your day, causing you to miss work or leaving the comfort of your home. Schedule a virtual visit for everything from lab follow ups, skin rashes or minor complaints of any sort.

Virtual Visit - Phil

Virtual Visit - Debbie

In-Person Visit

Whether preference or suffering a symptom that is better assessed in person, we welcome you in the clinic. Annual physicals, orthopedic injuries, respiratory symptoms lasting longer than 10 days, abdominal pain or any more concerning symptom are often better assessed in person.

In-Person Visit - Phil

In-Person Visit - Debbie

Access Patient Portal

Patient Portal

Access your billing history, change payment method, settle charges and view medical records.

Patient Portal Login

Prescription Refills

Prescription Refill Request

Complete this form to request a refill of your medication(s). Please allow at least two business days for all refills - thank you!

Rx Refill Form

Practice Communication

Communication Guidelines

We love to hear from you, and responding to you promptly and intentionally is always our goal. Connecting with your provider should be intuitive and reliable, so we've outlined the best ways to reach us, whatever your situation in a HIPAA compliant way.

* If you are experiencing a medical emergency immediately call 911 *

During Clinic Hours

Prescription Refills
Complex Medical Question
Referral Questions
Record Requests
Letters and/or forms
Prior Authorizations/Insurance Q's
Diet/Exercise/Supplement Q's
Lab or Imaging Results
Billing

Expect an answer or resolution by the next business day.

Text

Any email topic that needs a more timely response
Simple Medical Questions
Scheduling Question

Expect a response within 2 hours.

Call

For Any Reason

We will answer or call back at the soonest convenient time.

After Hours

Non-Urgent Medical Issue
Complex Medical Questions
Prescription Refills
Referral Questions
Record Requests
Letters and/or forms
Prior Authorizations/Insurance Q's
Diet/Exercise/Supplement Q's
Lab or Imaging Results
Billing

Expect an answer or resolution by the next business day.

Text and/or Call

Please refrain from text or call unless experiencing an issue that needs an URGENT response.

We will respond as soon as we possibly can. If you do not receive a response in a timely manner please proceed to the nearest emergency room or acute care center.

All provider calls and texts must go through our HIPAA compliant number. Be sure to read the auto-reply, which may have specific instructions on reaching your provider if they are away from the clinic. Calls and texts to your providers personal cell will not be responded to.

Please text from the Spruce Health App for end to end security.

Download below.